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Shop FAQ

Can you tell me the shipping costs for an article or package?
What are the delivery times to my country?
Can you ship to my country?
Can I pay in another currency than Euros?

 

Can you tell me the shipping costs for an article or package?
We can provide you a quote by email. However there is a very simple way to know what would be the shipping cost of your order: just start the ordering process. After choosing your products, the first thing you'll have to choose your location and your shipment method. You will then be able to see how much you have to pay for your order.

 

Can you ship to my country?
In most cases we can, if your country is not listed in the checkout process please contact us

 

What are the delivery times to my country?
We ship all our products with Dutch TNT Post Services. The shipment happens after the credit note of the amount has arrived on our account. All items presented in the shop are in stock [exceptions are marked in the descriptions of the articles]. Please note once a parcel is outside the Dutch borders, another Postal Service is in charge and we cannot tell you exactly what their timeframe for delivery looks like. Count 2 days within the Netherlands, 1 to 2 weeks in Europe (depending on the location) and 3 weeks or more elsewhere [depending on how fast your local postal service is]. If you need materials faster, please contact us and we can see how we can help you.

 

Can I pay in another currency than Euros?
This is not possible at the moment. If you choose Paypal as payment method, you can convert your currency in Euros before to send your payment. If you wire the money, you are request to wire the amount in Euro, your bank will handle the currency change rate.